honestly, the whole tier system is real, but people mix up verification and messaging limits all the time.
Verification just proves your business exists. You upload your GST certificate or incorporation doc to Business Manager. They check the business name matches what's on file. Usually takes a few days.
once you're verified, your limit jumps to around 1,000 unique conversations per day, then scales up to 10,000 and eventually 100,000 based on how well you maintain engagement quality. That 250 cap is literally just the starting point for unverified accounts.
For what it's worth, what worked for me was a GST certificate plus a utility bill with the business address. Company PAN alone? Got rejected a couple of times.
