Honestly, I've been testing the WhatsApp Business AI Agent for a few weeks now, and it handles plain-text prompts decently - but the moment you need nuanced variations or attribute suggestions, it starts dropping off faster than a thumbnail with low CTR.
compared to something like RepliBee, where you can pull in product attributes, shipping policies, and order flow from raw text, the WhatsApp agent feels like it's stuck in the first three seconds of a video loop - promising, but not yet retaining attention for the full buyer journey.
RepliBee's not going anywhere. It might lose a segment of users who only need basic reply automation, but for anyone obsessed with conversion path retention (guilty as charged), it still holds the retention chart.
