Thank you, this is really helpful.
Yes, I’ve already activated Klarna and SEPA for Germany, as they are available and commonly used there. I haven’t been able to activate PayPal yet, but I’m working on it. I also created manual bank transfer/payment options for customers who prefer that.
I’m also planning to add live chat support to improve trust and make the shopping experience easier for new customers.
Regarding the legal side, I prepared the store policies in line with EU regulations, so I don’t currently see a major issue there. The return conditions, cancellation policy and other required information are already clearly shared on the website.
Since our products are made to order, we also offer personalization/customization options, which I believe is important to communicate clearly to German customers.
For now, I started running ads using our existing Instagram and Facebook pages from Poland, mainly to show that we are already an active, real brand with an existing audience and market presence. But you are absolutely right about the translation part. The German version was translated with AI, and although I tried to review it, I’m still not fully sure how natural it sounds to native German buyers.
If you would be open to taking a look and helping me review the German store/page, I’d be very happy to get in touch. That’s probably the area where I feel the most uncertain at the moment.