Worked in a similar B2B space-oil and gas, specifically. Leadership's eyes were always on qualified lead volume and the dollar figures quoted and sold. Keep that pipeline consistent or growing (depends on your market share position), and whatever you're doing is working.
SEO and retargeting carried the heaviest load for us. Beyond that, we built industry trust by being the most accessible, the most knowledgeable, and by offering a quality of support the competition couldn't be bothered to maintain.
The company invested in a modern, intuitive website-clean, beautiful, thorough. Product documentation wasn't locked behind gates; it was heavily red-penned, detailed, and freely available. Loads of product info, 3D files, renders-everything a project manager needed to plug us into their plans with zero friction. That accessibility turned into a no-brainer decision, especially when we paired it with an industry-leading lead time.
Over the years, we cultivated relationships with the people writing bid specs, getting them to either name us directly or write unique specifications that only we could fill. That made our solution the de facto standard. The reputation, the support, the commitment to quality-none of it felt forced because the proof was right there in the product and the experience.