We burned over a million on 6sense - all the bells and whistles. Two people in the enterprise guarded it like a state secret, swore it was set up perfectly, and paraded it at every board meeting. They got let go, and when we finally got access, we found absolutely nothing had been done. Keywords were a mess, no ICPs defined, segments were wrong, not a single campaign launched. A whole year, a million quid, and the thing was a glorified empty dashboard.
Now we've got a small army from marketing, SDRs, and sales trying to piece it together from scratch. And honestly? I'm still not convinced it's worth the hype. It doesn't integrate with Salesforce Marketing Cloud, so we can't tie email campaigns in. Connecting ads feels like an unnecessary detour. The high-intent lists we pull for Google Ads are better than anything 6sense serves up.
I can see some value for SDR prioritisation and ABM list-building - but only if your GTM motion is already razor-sharp. At this price point, it should be more than a very expensive crutch for a wobbly strategy.
It's not magic. It's a tool. But even the best tool is useless if no one knows how to wield it - or worse, if it's sold as a miracle cure for bad fundamentals.