I've been in customer success for years, and now that I've moved into marketing, I'm drowning in jargon. Everyone throws around SEO, AIO, UGC, ICP like they're common knowledge, but when I ask for a real-world explanation, I get textbook definitions or someone repeating what Google told them. That's not helpful.
So here's what I'm trying to understand - not the dictionary version, but how pros actually use these day-to-day:
SEO - is it really just blog posts and keyword rankings? Or does it go deeper? Someone told me technical stuff like site speed and mobile optimization matters way more now than keyword stuffing ever did. And does SEO apply to social content at all?
AIO / GEO - I keep hearing "AI Overview Optimization" and "Generative Engine Optimization". Is this just SEO for Google's AI summaries and tools like ChatGPT or Perplexity? How is it different in practice?
LLM - I get the tech side of large language models. But how does this tie into marketing strategy? Is it about optimising content for AI to reference? Nobody with real experience has ever looked at my website to check if I'm indexing things wrong.
UGC - User generated content. I know the concept. But agencies talk about it like it's magic. Is it mostly paying creators to act like they love the product? Or does it work best when you actually build community first? Most brands skip the community part because it's harder, which is probably why so much UGC feels fake.
ICP - Ideal Customer Profile. I get the idea, but how granular do you get? Is this different from a buyer persona?
And then all the acronyms: CTR, CAC, LTV, ROAS, DA/DR, NPS, SOV. Are these standard metrics everyone tracks, or do they vary by industry? I can look up definitions, but I want the real story - like CAC is customer acquisition cost (all costs divided by new customers), LTV is lifetime value (not just one purchase but years of returns), ROAS should include both CAC and LTV. CTR is click-through rate from ad or post to landing page. NPS is how likely someone is to recommend you. And DA/DR? Made up authority metrics, not Google's own. Not worth obsessing over.
Honestly, most of these terms overlap so much it's confusing for no reason. Top of funnel is just getting eyes on the brand; performance marketing is aggressive tracking every cent. Building a brand takes months or years to show revenue, performance gives data in hours. Best not to overthink the jargon - just focus on whether you need immediate sales or long-term awareness right now.
What else should every marketer know? What am I missing?