We run an agency handling Meta campaigns for clients. Hit the pixel limit in our primary Business Portfolio, so we spun up a second one to accommodate growth. That secondary portfolio recently got restricted - likely because we hadn't added or verified our business information yet.
Here's the sticking point: I know it's policy-compliant to link the same verified business details across multiple portfolios. But if we verify this second BM with our primary info and it stays restricted, could that trigger a restriction on the original BM too? Shared identifiers like business details, payment methods, admin accounts, and domains create behavioural trust signals. Meta absolutely connects BMs through those.
Key factors I'm weighing:
- A restricted secondary BM doesn't automatically drag down a healthy primary one, especially if the restriction is purely about incomplete verification. That's usually recoverable.
- But if Meta interprets the second BM as risky, policy-evading, or low trust, those shared signals can create spillover risk across connected assets.
We got a generic restriction message: 'created or used with automation that doesn't follow our rules.' The review appeal email referenced 'Advertising policies affecting business assets.' So it might just be the missing business info causing it, but I'm nervous to attach that info and potentially contaminate the primary BM with active clients.
Has anyone here dealt with spillover risk between linked BMs? Did completing verification on a restricted secondary portfolio affect the primary one at all?