From the marketing side, the biggest shift hasn't been in how we produce content - it's in where our buyers actually discover us.
A survey of over a thousand B2B software buyers I saw recently showed that more than half now kick off their research inside an AI chatbot before they ever touch Google. That completely flipped our acquisition model. We used to optimise for Google rankings first and treat AI as a nice-to-have. Now we structure content specifically to be cited in ChatGPT and Perplexity responses.
the practical difference: before, blog posts were written for humans landing via Google. Now every key claim is written as a standalone, extractable sentence. If an AI can't lift that sentence and use it as a fact in an answer, the content isn't doing its job.
my SEO agency restructured our product pages around this principle, and we started showing up in AI responses to category queries within about eight weeks. The traffic that came through had noticeably higher intent because those visitors had already been pre-qualified through a chatbot conversation.
The part most people underestimate: AI doesn't just change distribution. It changes the moment buyers form their shortlist. If you're not in the chatbot answer, a lot of buyers never know you exist.
What type of product are you marketing? The AI impact really varies by category