watched the slow boil happen at my old agency. Fully remote, then one day in, then two, then three, each step framed as temporary. Meanwhile the insurance got gutted and every raise conversation got pushed to next quarter, forever kicking the can down the road. After a couple of years, everyone was effectively earning less than when they started, with commuting costs and inflation eating whatever was left.
It's the same way Amazon chips away at seller margins. Never one big fee hike, just a little more here and there until the P&L stops working. Same playbook, different industry.
Jumped ship to a fully remote agency that pays substantially more. Loyalty gets priced in, movement gets paid