Honestly, AI Overviews have been a wake-up call for local businesses too. The days of relying on a generic "plumber near me" post and expecting clicks? Gone. Google's summaries steal those top-of-funnel queries outright now.
What's worked for me? Stop chasing informational keywords that a snippet can kill. Focus on the map pack and review generation instead. If you've got a solid Google Business Profile with real, recent reviews and local citations that actually match up, you're still getting calls. AI can't replace a five-star rating from a neighbour who mentions your name.
I've shifted almost entirely to attribution via call tracking. Foot traffic? That's the real metric. If AI overviews summarise "best restaurant in X", but your GBP has 200 reviews and photos of happy punters, they still click through to book a table. That's where the value is now.
Also stopped obsessing over blog traffic. Instead, leaned into what locals actually search for: "open now", "near me", "same day service". Those intent-rich queries still convert. And branded search? That's gold. If someone types your company name instead of a generic term, they're ready to buy.
Bottom line: stop fighting AI summaries. Build a GBP that's impossible to ignore, get real reviews, and invest in distribution through local community groups, Nextdoor, and Instagram. Diversification isn't optional anymore. It's survival.