I work almost exclusively with small businesses, and it's night and day. Tell a local shop owner to slap a QR code on a flyer linking to a referral page - something that costs nothing, takes under a minute, and can run on autopilot - and they'll do it without hesitation. A few extra leads they wouldn't have had? Brilliant.
But mention the exact same idea to a larger company, and they'll scoff unless it promises a flood of leads. Even though it's free and effortless. I honestly don't get it.
A colleague once explained it to me: bigger teams prioritise differently. They chase big results from big efforts, not small wins from tiny tweaks. An extra lead can feel like extra hassle - more work chasing it, more overhead. Spending money feels more comfortable than doing something 'too simple.'
That rang true. I used to work with a large firm that outright refused to test low-investment, low-return ideas. No one could articulate why - just 'that's stupid' or 'I don't get it.' Meanwhile, I kept pointing out that in a saturated market, even a 0.2% lift across multiple small experiments would be massive. It was maddening.
Anyone else run into this wall?