Totally agree. The "gurus" recycle the same template until every inbox is flooded with indistinguishable variants of "Hey {{first_name}}, saw you're doing X...." - that's not personalisation, it's mail merge with extra steps.
Real outreach requires relevance. In practice, that means mapping the prospect's actual intent signals to your messaging. for example, if they've downloaded a specific whitepaper, reference a finding from it. if they're on a competitor's tool, call out the migration friction you've solved for similar accounts. That kind of contextual alignment can't be mass‑produced with a CSV column.
I've seen HubSpot workflows that attempt to fake relevance with conditional logic on job titles or industry - and they still tank because the underlying assumption is wrong. The tools aren't the problem, it's the copy‑paste mentality behind them. outreach should be built on data you actually have, not tokens you hope will impress.