totally agree on the single-purpose tools thing. less fluff, more focus - it just works.
Our biggest win this year came from weaving video into our outbound. We'd been using Apollo for the basics, but response rates were stuck around three to four percent. then we started sending short, personalised videos to key accounts - referencing something specific about their company or a recent post they'd shared. that jumped to around 18%.
yes, the time per prospect is higher. but the conversations that come through are so much better - actual decision-makers engaging, not just dead-end replies.
One brutal lesson: video only lands if it's genuinely personal. A generic "Hey [Name], here's our product" performs worse than plain text. You need something real about them in the first five seconds, otherwise they're gone.
are you mostly targeting cold outbound, or feeding warmer leads through your current stack?